The global banking industry is undergoing transformative change. This shift, driven by technology and artificial intelligence (AI), is reshaping many long-established banking practices. Here are some of the key trends shaping the sector worldwide.
When Citibank Chief Executive Officer (CEO) Jane Fraser decided to wind down the bank’s retail operations around the world, her main focus was to pivot towards wealth management. HSBC has taken a similar approach, and its recent closure of retail banking in Bangladesh and markets such as Indonesia reflects this shift.
The global banking industry is undergoing transformative change. This shift, driven by technology and artificial intelligence (AI), is reshaping many long-established banking practices. Here are some of the key trends shaping the sector worldwide.
When Citibank Chief Executive Officer (CEO) Jane Fraser decided to wind down the bank’s retail operations around the world, her main focus was to pivot towards wealth management. HSBC has taken a similar approach, and its recent closure of retail banking in Bangladesh and markets such as Indonesia reflects this shift.
