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| Volume 10 |Issue 37 | September 30, 2011 | |
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Letters Peace begins at Home
SM Hussain Handicapped and Autistic Children Children are the future of a country. A nation can be judged through its treatment of its children. Unfortunately we are living in such a state where violation of child rights is overlooked. Children from the poorer families are suffering from negligence. There the children are hardly taken care of and barely surviving. Many poor children are seen begging in the streets, and most have noticeable handicaps. The handicapped or autistic people are considered to be a burden to parents and their caregivers. An autistic child should be treated with extra care. But they are kept deprived of psychiatric care and a chance at a normal life. To them the world appears limited. Some of these children are extremely talented but their talents are being ignored. We need more schools for children from poor backgrounds as well as for children with special needs. Ahsan Uddin Tohel Customer Service This week's Star Diary titled “Ordeal at Customer Service,” published on September 23, 2011 really got my attention. Aarong has been around for as long as I can remember and has had poor customer service for as long as I can remember too. Just recently, I visited their store near Asad Gate, to buy an outfit for my daughter. I couldn't find her size so I asked the sales lady who was chatting with two other sales people. She looked irritated when I interrupted their chat and said very rudely, “I can't give you a different size, go look on the racks again.” I felt very insulted and asked her whether it was a part of her duties to assist me. She looked angry and walked away, as did the others. Humiliated, I left the store. I've been treated just as badly at the jewellery counter and have heard horror stories about customer service at the other branches from my friends and family. What I find sad is that Aarong is run by such respectable members of the society, and they can't even be bothered to train their sales people to behave properly with the customers. Their business is doing well despite this I suppose, but sooner or later, people will get tired of this attitude and turn to their competitors who definitely offer better service. I know that I won't be going back there again. Farzana Nashid, Frightening thought Keeping pace with the fastest growing population, the number of multistoried buildings in Dhaka city are always on the increase. These skyscrapers are, of course, our pride and proof of our national and economic development. Each concrete block of these buildings indicates our passion and determination in building our future. But sometimes a sudden tremor or flood reminds us about disasters that may occur at any time causing irreparable loss to our lives and properties. The life and activity in this 400 year old city can be put to a stop with a single disaster such as an Earthquake. When we build, we don't think of such things and forget to maintain the building codes and standards, leaving ourselves vulnerable in case of a disaster. As we know, we are in an active earthquake zone. Moreover, the recent mild earthquakes in different parts of the country have increased our fears. We all are well aware about the devastation of the earthquake in Japan which happened a few months ago. To protect ourselves, we should follow an earthquake resistant building code so our buildings can absorb the impact. Mild earthquakes that happened in different parts of the country a few days ago should give us incentive to quicken the process. We can certainly minimise losses by following some precautionary steps. So, I would like to request the RAJUK as well as the government to ensure the law and regulation regarding building construction by proper monitoring. Mahmudul Hasan Hemal
Submission Guideline: Letters to the Editor, Star Diary and Write to Mita, with the writer's name and address, should be within 200 words. All articles should be within 1,200 words. A cover letter is not necessary, but every write-up should include the writer's name, phone number and email address (if any). While The Star welcomes unsolicited articles and photographs, it cannot accept the responsibility of their loss or damage. The Star does not return unsolicited articles and photos. Response time for unsolicited write-ups ranges from three weeks to two months. All articles submitted are subject to editing for reasons of space and clarity. Copyright
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