TechProject
Secret of success for SMEs lies in ICT strategy
Dissemination and training programme of the Commonwealth Secretariat's Technical Assistance Project held
Ridwan Kabir
According to the European Union (EU), Bangladesh currently stands out among the top twenty outsourcing countries of the world, and there are successful reasons behind this achievement," said Pankaj Jain, programme director of the Commonwealth Secretariat's Technical Assistance Project, which organised a dissemination and training programme of the project titled 'Development of small business ICT strategies in Bangladesh' that took place on May 28 at the Brac Centre Inn.Jain also informed that small and cottage industries of the country well-exceed a total count of half a million, while there are only a count of less than seven hundred ICT related SMEs in the country. Jain also specified development of an appropriate operating framework for the SME sector. The project, which has mainly focused on the development tracks of ICT business strategies within the 'small and medium enterprise' (SME) sector of the nation, has had the project members work in ornamenting a report on the current evaluation on local ICT industry and how the SME sector plays a vital role in exhibiting a very optimised solution towards the building of a tech-oriented nation. Recommendations for this project include 'fostering a supportive operating environment through a series of policy and infrastructure development interventions', 'building capabilities through training and development' and 'reaching out through the socio-economic development of ICT'. The report also included the current relevant gaps in the ICT industry that need to be aided, along with presenting a roadmap. While training and capacity building activities amongst the SMEs in the ICT sectors stand as the target area for the project, the report strictly cites how it is now time to start working with individuals. "It has therefore become necessary to look at the subject in an integrated manner by analysing training requirements of all the principle stakeholders of the industry," stated Jain. Current stakeholders of the nation would include both the employers and the employees, and the bankers and their customers. In his welcome speech, SM Iqbal, president, Bangladesh Computer Samity (BCS), specified on the loose notions that play major negative impacts on the future of the ICT industry and its associated growth due in time. "The ICT minister has agreed that it is easier to motivate the common people on ICT terms and procurements than the policy-makers," Quoting Science and ICT Minister, Moyeen Khan, who could not be present as chief guest at the event because of some ties up at the Prime Minister's office, has personally channeled in to provide this project at hand a go through deploying positive association and involvement from the Commonwealth Secretariat, Iqbal said that all the three ministries, post and telecommunication, education, and the Science and ICT ministry should attain equal and optimised attention from the policy-makers in diversifying their associated sectors and at the same time allowing these three ministries to converge together towards a common goal of developing an ICT-oriented nation in the coming years. "The target SMEs are where a single or two entrepreneurs play key policy-making roles for the companies," stated Ram Venuprasad, adviser to special advisory services division of the Commonwealth Secretariat's Technical Assistance Project. He stated how a hundred collections of workers at a ICT-related company differs in beneficial terms from a similar count of labour-workers at a garment. He pointed out the challenges Bangladesh faces in defining terms and their coallition. "You may have a cheaper labour available from Bangladesh now, but tomorrow there may as well be another country with even cheaper labour," Venuprasad said, citing how the benefits of such labour is never enough unless quality manpower and strategic successful ideas are deployed in policy-making. Later at the event, Jain presented the audience with a media-presentation in which he mentioned all nominations of keyholes in the current ICT industry policy-making and how these may be mended. "Though the roles of SMEs are the primary element in the national economic growth strategy, there is not much action you will see done towards the benefit of it in terms of ICT related growth and quality capacity-building," Jain stated, citing how SME sectors are critical in fostering growth in employment nationally, as, according to Jain, SMEs carry a major chance of potential export capability and may as well be treated as a source of competitiveness. "You will have to focus on national peripherals and its contents to allow for the nation to grow," Jain stated, stretching his idea towards a positive implementation of ICT techniques in the SME sectors, which will also allow for a competitive domestic market to flourish. Low PC penetrations, failure of pioneering sites, unreliable electricity, limitations in e-governance, non-existence of ICT-internship programmes for the students, and other issues such as inadequate net bandwidth were mentioned by Jain in his presentation, according to whom all these sum into the low ICT exports done from local grounds, which reflects these internal issues requiring to be successfully met with priority. "Bangladesh needs to learn to manage the geo-political risk that exists while meeting with export-import issues and successfully run the comprises of these," Jain said. He also mentioned how for the smaller countries it is possible to build an entire industry only on a single idea, while such ventures may not always bring success in case of the larger borders. "Essentially a local and international competitiveness should be built, which is more than just the application of new technology," he stated, emphasizing on addressing the non-technical terms and prospects that exist, such as building a skilled human resource, which will be followed by the technical schemes accordingly in due times. Akhtaruzzaman Manju, president, Internet Service Provider Association of Bangladesh (Ispab), pointed out how the report missed on mentioning that both the ministry of telecommunication and the ICT ministry should come under one roof. "Both these ministries deal with technical terms, so they should be together," Manju emphasised, stating how such deviation is not exhibited by any other countries' associated public sectors. The project has offered several training modules to the stakeholders of the country, including improvisations on packages titled 'human resources', 'marketing' and 'practice standardisation for enterprises', commencing with a module on 'building appraisal skills' on May 31. An 'ICT access center' from the Commonwealth Secretariat at Narshindi was successfully inaugurated by Moyeen Khan on the same date.
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Pankaj Jain, program director of the Commonwealth Secretariat's Technical Assistance Project makes a presentatation |